Returns

All of our products can be returned for a refund if they are deemed faulty, damaged, missing parts or incorrect products. Products being returned need to be in original condition with any packaging intact and your proof of purchase included. All customers can contact us via email or phone.

Customers must contact us within 10 days after purchase in regards to any return.

We are not liable for any return if our customers simply only change their mind or order by mistake. In this case, customers need to pay return postage plus 15% restocking fees along with the original package and all accessories. The purpose of a restocking fee is to defray actual costs incurred by the company in receiving and processing the item/s back to inventory.

AUCAShomeware reserve the right as the final authority for determining whether the products should be replaced or refunded.